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 Generative AI > Google Gemini API > AI Output Redaction Agent

AI Output Redaction Agent

Author: Venkata Sudhakar

AI agents that query databases, documents, or CRM systems can inadvertently expose sensitive information in their responses - phone numbers, Aadhaar numbers, bank account details, or customer emails. An output redaction agent acts as a post-processing layer that intercepts every agent response, identifies sensitive patterns, and replaces them with masked tokens before the response reaches the end user.

The pattern combines regex-based detection for known patterns (phone numbers, emails, card numbers) with a Gemini-powered classifier for context-sensitive redaction (detecting names, addresses, and financial figures that regex alone would miss). The two-stage approach is fast - regex handles 90% of cases instantly, and Gemini only processes the remainder.

The below example shows ShopMax India redacting customer data from an agent response before it is logged or displayed to a third-party analytics dashboard.


It gives the following output,

Original:
Customer Rajesh Kumar placed order ORD-4421. Contact: 9876543210,
email: [email protected]. Delivery to 42 MG Road, Bangalore 560001.
Refund of Rs 72000 to account 50100234567890, IFSC HDFC0001234.
PAN: ABCPK1234D, Aadhaar: 1234 5678 9012.

Redacted:
Customer [NAME] placed order ORD-4421. Contact: [PHONE],
email: [EMAIL]. Delivery to [ADDRESS].
Refund of Rs 72000 to account [ACCOUNT], IFSC [IFSC].
PAN: [PAN], Aadhaar: [AADHAAR].

Wrap this redaction pipeline as a middleware layer around every agent runner in your ShopMax India platform. Call redact_output on the final response text before returning it to any external system - analytics dashboards, chat logs, audit trails, or third-party integrations. Store the redaction mapping (original token to masked token) in a secure vault so authorised personnel can de-redact for legitimate investigations. Apply redaction asymmetrically: full redaction for external logs, partial redaction (last 4 digits only) for internal support dashboards where agents need enough context to help customers.


 
  


  
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